Shipping policy

Here is the translation into English:

PRODUCT AVAILABILITY. The products offered on the Site are subject to stock, quality, and availability; therefore, delivery times may vary upon prior notice from us, or the order may even be canceled with a corresponding refund of charges in favor of the User. If the new delivery time offered is not to your liking, you may request the cancellation of the order and the corresponding refund of charges in your favor, provided that the products have not yet been shipped. In these cases, the cancellation policy established in Clause Nine of these Terms shall apply.

SHIPPING AND DELIVERY POLICY.

Once you have received the Transaction Confirmation, the shipment will be processed, and you will receive the corresponding tracking number via email.

Shipping will be made to the address provided by the User, who shall be responsible for its truthfulness and accuracy. In the event that these details were not provided correctly, if there is no one available to receive the order, or if receipt is refused, we may cancel the transaction or charge the User for the shipping costs, as applicable.

Home delivery will take place on business days and during hours established by our courier service provider, which we will inform you of at the time of purchase.

Furthermore, the User acknowledges and accepts that in the event of possible theft or loss of your order not attributable to HEALTHYCORDE, we will carry out the corresponding investigation process and determine the appropriate steps to subsequently communicate them to the User and define alternative solutions.