PRIVACY POLICY FOR THE SITES WWW.HEALTHYCORDE.COM, STORE.HEALTHYCORDE.COM AND TIENDA.HEALTHYCORDE.COM (THE “SITE”) EFFECTIVE AS OF MAY 26, 2020.
For clarity, we will hereafter refer to the user of the Site as the “User” or “You”.
By sharing this privacy policy (the “Privacy Notice”) offered by the company known as HEALTHYCORDE, S.A. de C.V. (“HEALTHYCORDE” and/or “We”), we hope to assure you that we care about and respect the users' request to restrict and protect the personal information provided to us. In this sense, the procedure for exercising your rights regarding the administration, rectification, access, retention, and deletion of your information or personal data is also described, as well as opposition to the processing thereof, always complying with the principles of Lawfulness, Consent, Information, Quality, Purpose, Loyalty, Proportionality, and Responsibility as established in certain jurisdictions and their applicable laws.
HEALTHYCORDE will recognize the person to whom the provided personal data refers and belongs as the holder thereof.
By visiting the Site, you accept the policies described in this Privacy Notice.
What personal information does the Site obtain?
The information we obtain from our Users helps us to continuously personalize and improve your experience on the Site. Below, we disclose the information we obtain and through what types of means, always related to the activities, purposes, and objectives of HEALTHYCORDE.
- Information you provide to us: We receive and store any information you enter on the Site or provide to us in any other way. You may choose not to provide certain information, but you may not be able to take advantage of many of our features. We use the information you provide for purposes such as responding to your requests, personalizing future purchases, improving our stores, and communicating with you.
- Automatic information: We receive and store certain types of information each time you interact with us. For example, like many websites, we use "cookies" and obtain certain types of information when your web browser accesses the Site or other content served by or on behalf of HEALTHYCORDE on other websites.
- Mobile: When you download or use applications created by HEALTHYCORDE or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as
advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
- Payment information: We collect your financial information (such as your bank account or credit card information) when you use the Payment Methods.
- Other information: Otherwise, you may choose to provide us with information when you complete a form, perform a search, update or add information to your Site account, respond to surveys, post in community forums, participate in promotions, or use other features of the HEALTHYCORDE platform.
What are Cookies?
Cookies are unique identifiers that we transfer to your device to allow our systems to recognize it and identify small amounts of information stored on your equipment so that the browser you use remembers certain information and allows us to identify you and save your personal preferences.
The Site uses cookies to be able to provide you with a better browsing experience on our Site, with each and all of your preferences, and thus provide you with functions such as one-click purchases, recommendations, and saving items in your shopping cart between visits.
Intervention in the use of Cookies
You can intervene in the use of cookies, as most browsers have a Help function, which will indicate how to prevent your browser from accepting new cookies, how to make the browser notify you when it receives a new cookie, how to limit the storage of cookies, or how to disable and restrict cookies entirely. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on settings or visiting the Flash website. Since cookies allow you to take advantage of some of the essential features of the Site, the use and convenience of the Site could be limited, so we recommend that you leave them enabled. For example, if you block or reject our cookies, you will not be able to add items to your shopping cart, proceed to checkout, or use any product and service on the Site that requires you to log in.
What are Web Beacons?
HEALTHYCORDE may use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Site; these consist of electronic images embedded in web content or email messages that allow for the generation of personalized content to offer the User a better experience on the Site.
Similarly, in case of not agreeing with any of the conditions established here, the User may change their browser settings.
Does the Site share the information it receives?
Information about our Users is an important part of our business, so it is our priority to protect it. We share User information only as described below and with subsidiaries that HEALTHYCORDE controls, which are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
- External service providers: We employ other companies and individuals to perform functions on our behalf. Examples include order fulfillment, package delivery, postal and email delivery, removing repetitive information from customer lists, data analysis, marketing assistance, search results and links (including paid listings and links), credit card payment processing, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
- Business transfers: As we continue to develop our business, we may sell or buy stores, subsidiaries, or business units. In such transactions, User information is generally one of the transferred business assets but remains subject to the promises made in any pre-existing privacy notice (unless, of course, the User consents otherwise). In addition, in the unlikely event that HEALTHYCORDE or substantially all of its assets are acquired, User information will, of course, be one of the transferred assets.
- Protection of the Site: We share account and other personal information when we believe disclosure is appropriate to comply with the law; enforce or apply our Terms and other agreements; or protect the rights, property, or safety of the Site, our Users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction. Obviously, however, this does not include selling, renting, sharing, or disclosing personally identifiable information of Users for commercial purposes in violation of the commitments set forth in this Privacy Notice.
- With your consent: Apart from what is established above, you will receive a notice when your information might go to third parties, and you will have the opportunity to choose not to share such information.
Administration of your information
You will be able to access and update some of your data through your account functionalities. You alone will be responsible for keeping your personal information updated.
Rectification of incorrect or incomplete information
You have the right to ask us to rectify any incorrect or incomplete personal information that you cannot modify directly in your account.
Access to data
You have the right to request copies of your personal data that we store.
Data retention and deletion
We retain your personal information for as long as necessary to achieve the proper execution of transactions between HEALTHYCORDE and Users, as well as to fulfill our legal obligations.
If you do not wish for us to continue using your information to make our Services available to you through the Site, you may at any time request that we delete your personal information and, consequently, close your account with us, taking into account that, if you request the deletion of your personal information:
- We may retain certain personal data to the extent necessary for our legitimate business interests, such as detecting and preventing fraud and improving security. That is, if we suspend an account for fraud or security reasons, we may retain certain information from that account to prevent you from opening another account with us in the future.
- We may retain and use certain personal information to the extent necessary to comply with our legal obligations. That is, to keep some of your information in compliance with our tax, legal reporting, and auditing obligations.
- Because we ensure the protection of our system, as well as our computers, from loss or accidental or malicious destruction, it is possible that certain residual copies of your personal information may not be removed from our backup systems for a limited period of time.
ARCO Rights
The exercise of the rights of access, rectification, cancellation, or opposition (the “ARCO Rights”) must be carried out by sending an email to info@healthycorde.com including the following information:
User's name.
- User's address or other means to communicate the response to the request.
- Documents to prove identity (IFE/INE or passport) and, if applicable, the documents that prove the legal representation of the requester.
- A description of the information / data for which the ARCO Rights are to be exercised.
You should keep in mind that the revocation of your consent does not affect the legality of the data processing subject to your consent that was carried out before said revocation.
Filing complaints
You have the right to file complaints regarding the data processing activities carried out by Us before the competent data protection authorities.
What information can I access?
The Site gives you access to a wide range of information about your account and your interactions with HEALTHYCORDE for the limited purpose of viewing and, in certain cases, updating that information.
Acceptance of terms and consent
We will consider that the holder of the provided data tacitly consents to the processing thereof, in accordance with what is established above in this Privacy Notice, and accepts the terms thereof upon entering the requested data. Likewise, in the event that the information we collect is provided by a third party, it will be understood that said person has the authorization and consent to make use of it.
Modifications to the privacy notice.
This Privacy Notice may undergo modifications, changes, or updates derived from, among other things, new legal requirements; the needs of HEALTHYCORDE, the products or services offered; privacy practices; changes in the business model, and/or for any other reason.
Any modification to this privacy notice will be notified to you through a message posted on the Site.
LAST UPDATE: MAY 26, 2020